Skip to main content

Talking PCB: An Interview With Dan Beaulieu And Steve Williams

In General

(Author’s note: this interview was conducted by Barry Matties of iConnect007.com. Thanks to my good friends at iConnect007 for permission to publish it here) Two well-known consultants in the PCB industry, Dan Beaulieu and Steve Williams, have joined forces to try to help close the divide between CMs and board shops. I recently sat down with them at IPC APEX […]


Finding And Hiring The Right Sales Person

In General

The problem with finding and hiring the right sales person is that, well they are sales people, they know how to sell, they know how to talk a good game, so good a game that it’s hard to figure out if they are in fact really good or just great talkers. So you have to dig a little harder when […]



A Book Recommendation From Dan Beaulieu: Be Your Customer’s Hero

In General

Book Recommendation From Dan Beaulieu Be Your Customer’s Hero: Real World Tips & Techniques for the Service Front Lines By Adam Toporek Copyright 2015Amacom Price $17.95 Pages: 244 and Index A much needed new book on customer service Even though there are plenty of books on customer service these days I find this one to be particularly ground breaking and that […]


Reflections on my 500th column

In General

This is it Column 500! Representing 10 years and nearly half a million words opinions, comments, complaints and aggravations I have reached this milestone which to be honest I am not sure all of you are going to think is good thing. In fact some of you probably think it’s been a less than rewarding experience to have to put […]



Bring On The Kids!

In General

This new generation is not only interested but actually eager to join our ranks! Yes the time is right. The kids finally are interested in being part of this old industry of ours. For the first time in years I am seeing some interest and curiosity from people under thirty about our industry. Now I have to admit that these […]


This Week’s Book Review: Amp Up Your Sales

In General

Amp Up Your Sales: Powerful Strategies The Move Customers to Make Fast, Favorable, Decisions By Andy Pail Copyright 2014 Amacom Price $17.95 Pages: 226 with Index The right book for the right times This guy has it right. Things are different now and if you don’t modify and I mean drastically modify your approach to sales you are going to […]


Winning That Perfect Prospect

In General

Stay in touch; you have what they need, they just don’t know it yet. And interesting question: when do you stop calling a prospect. Well it depends on the prospect. If for example you have done your homework and you know for sure that you have exactly what he wants then never. Of you might not try to see her […]


Sign Up for Our Newsletter

What our clients are saying

Here's what those who've worked with us have to say about our services.

We can help you to grow your

Business