The Art of Social Media: Finding and Engaging Customers on Twitter, Facebook, Linkedin and Other Social Networks By: Shannon Belew Copyright 2014Amacom Price $19.95 Pages: 267 with Notes and Index The official social media playbook This is the one book you’re going to need to make your way through the new world order of social media. IN this book author […]

Remember when men wore suits to go to work? Not only salespeople, but also owners, managers, and even supervisors, who at least wore shirts and ties. At the risk of getting bombarded with hate mail, I have to say that I miss those days. I miss the professionalism that dressing in a suit and tie evoked. Guys looked like they […]

A Book Recommendation From Dan Beaulieu Strategic Connections: By Anne Baber, Lynne Waymon, Andre Alphonso, Jim Wylde Copyright 2015 Amacom Price $21.95 Pages: 242 and Index Strategic Connections is about real people connecting with other real people. The book shows you how to get your head out of your screen and talk to people, nay communicate with people on a […]

(Author’s note: this interview was conducted by Barry Matties of iConnect007.com. Thanks to my good friends at iConnect007 for permission to publish it here) Two well-known consultants in the PCB industry, Dan Beaulieu and Steve Williams, have joined forces to try to help close the divide between CMs and board shops. I recently sat down with them at IPC APEX […]

The problem with finding and hiring the right sales person is that, well they are sales people, they know how to sell, they know how to talk a good game, so good a game that it’s hard to figure out if they are in fact really good or just great talkers. So you have to dig a little harder when […]

Book Recommendation From: Dan Beaulieu 4/7/16 Be a Network Marketing Leader By Mary Christensen Copyright 2016 Amacom Price: $16.00 Pages: 210 with index Now what I expected: A pleasant surprise This is an interesting book that I almost did not read. The reason being, full disclosure here is that I am not really a fan of network marketing per se. […]

Book Recommendation From Dan Beaulieu Be Your Customer’s Hero: Real World Tips & Techniques for the Service Front Lines By Adam Toporek Copyright 2015Amacom Price $17.95 Pages: 244 and Index A much needed new book on customer service Even though there are plenty of books on customer service these days I find this one to be particularly ground breaking and that […]

This is it Column 500! Representing 10 years and nearly half a million words opinions, comments, complaints and aggravations I have reached this milestone which to be honest I am not sure all of you are going to think is good thing. In fact some of you probably think it’s been a less than rewarding experience to have to put […]

A book recommendation from Dan Beaulieu: Conversations That Sell: Collaborate with Buyer sand Make Every Conversation Count By Nancy Bleeke Copyright 2013Amacom Price $17.95 Pages: 222 and Index Changing the game of sales Yes customers are people too. They are not merely targets, or prospects, or leads to be pitched to be poked and prodded at until they are convinced […]

This new generation is not only interested but actually eager to join our ranks! Yes the time is right. The kids finally are interested in being part of this old industry of ours. For the first time in years I am seeing some interest and curiosity from people under thirty about our industry. Now I have to admit that these […]