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Yes, You Do Need Salespeople

Man, how many times I am going to have to say this? For those of you loyal readers who have been checking out this column for years I apologize in advance and won’t blame you if you want to sit this one out because you’ve read it all before right here and yes too many times. But I can’t help […]





Sales Managers Have To Visit Customers

Yes, sales managers have to visit customers. In fact General Managers and Presidents and Quality Managers and yes, even owners need to visit customers whenever they get the opportunity. Why are we happy to just sit back and have our sales people do customer translations for us? Why are we happy or often unhappy with the information that our sales […]


A Day In The Life Of A Sales Manager

Okay, you’re the sales manager for a 15 million dollar board shop located in the Midwest. Your sales team consists of 6 direct regional sales people and five independent sales reps; together they cover the entire U.S. and Canada. Besides managing the sales team, you also handle the company’s marketing and yes, you are also starting to dabble into social […]



How To Make This Independent Rep Thing Work

For years now I have been working with reps acting as the liaison between them and the circuit board shops I work with. During that time I have seen the interest the reps have in working with board shops diminish as quickly as the market for fax machines. Most reps seem to have lost it for our shops. They seem […]


Be Curious. Hire Curious People

Albert Einstein once said that being curious is much more important than being smart. If you’re curious about something you are going to spend a lot of time and effort finding out everything you can about it. You are going to focus as much as you can on that subject. You are going to read books and magazines, watch documentaries, […]


Book Review – I Hear You: Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus…In Three Simple Steps

A book review from Dan Beaulieu: I Hear You: Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus…In Three Simple Steps Author: Donny Ebenstein If your life is conflict free you don’t need this book, but then again who are you kidding? This is the kind of book that you just don’t expect to see on a business bookshelf. In fact, […]


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