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Getting Your Money’s Worth From IPC Apex 2018

Here we go again, you’re heading down to sunny (hopefully, it seems to rain every time I’m there!) San Diego to seek your fame and fortune at IPC Apex 2018. Without a doubt you are investing a great deal of time and money (hotel rooms are about the price of a Fiat!) and you want to get as much from […]


8 Ways To Prospect For New Accounts

In Sales

We all know that companies must grow or they will die. The same thing applies to rep firms. You must keep growing your business, adding new customers, and increasing your sales, or you too will die. Too many times reps will find three or four major customers and then rely on them for their income going forward. Not only is […]


7 Ways To Make Your Principals Brag About You

If you’re a rep the best way to be successful is to have your principals love you. Sad as it may seem I almost never hear principals bragging about having a great rep. In fact, instead, I hear horror story after horror story about how reps aren’t doing anything, they are not bringing in the right stuff, they are hard […]


What’s The Question?

In Sales

Asking the right questions will lead to sales I have a question for you.  Or actually, more than one. Are you asking the right questions? When you are face to face with a customer, especially a new prospect, do you have a list of the right questions to ask? Are you like a good lawyer, asking penetrating questions that are […]


The All Important Intensive Customer Survey

Whether you are in the business of board fabrication or board assembly, the fact is that you are not building your own products. You are building your customers’ products which means that you are in the business of helping your customers be successful. The better your services are, the better their products will be, and the better their products are, […]




Contract Manufacturing: Winning Those Big Accounts

Contract manufacturing is a service not a product. As CEMs, we are actually building someone else’s product, someone else’s baby. Our customers are putting the fate of their companies in our hands. If we build the product incorrectly our customers will be the ones to pay. In the end they are the ones who have their name on the product. They are […]


Because Prospecting Is What Salespeople Do

In Sales

Get out there and do it now! I know you hate to prospect and you hate to make cold calls, so this is what we have to talk about today. Whether you like it or not. To help us, there is a great book by Mark Hunter called High-Profit Prospecting a trade paperback published by Amacom. This book is a […]


Customers Still Deserve Your Respect

Times may have changed, but some things never do. The old adage that the customer is always right still stands. No matter how hard it is to accept, you have to live with that law if you want to stay in business. We all know that it is harder to respect the customer now than it has ever been. Customers […]


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